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Custom Hostnames

You can use your own domain name with the membership system. Custom hostnames are included with the City plan, For other plans, this costs an additional £2 per month, which will be billed automatically with your monthly invoice.

Getting started​

To request to use a custom hostname, contact [email protected] with;

  • Your tenant name
  • Your desired custom domain

What domains can I use?​

You can use any subdomain of a domain name that you control. In most circumstances, you cannot use your apex domain.

If you want to use an apex domain, you must use Cloudflare DNS.

Example domain names you could choose include

  • membership.yourclubname.co.uk
  • account.yourclubname.co.uk

What do I need to do?​

You will need access to create TXT and CNAME records on your domain. This is required to verify ownership and issue appropriate TLS/SSL certificates.

The CNAME for your custom domain should point to custom-domain.myswimmingclub.uk.

The values of your TXT records will be unique for you so these will be emailed out to you when you request your custom domain.

Certificate Authority Authorization (CAA) records​

CAA is a new DNS resource record type defined in RFC 6844 that allows a domain owner to indicate which CAs are allowed to issue certificates for them. If your customer has CAA records set on their domain, they will either need to add the following (or remove CAA entirely):

example.com. IN CAA 0 issue "digicert.com"
example.com. IN CAA 0 issue "letsencrypt.org"

While it’s possible for CAA records to be set on the subdomain you wish to use with the membership system, it is unlikely. You would also have to remove this CAA record.